At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.As a Community Health Worker (CHW) , you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHW’s work in a team - based structure and spend the majority of their time in the community engaging directly with members. Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8 am to 5 pm. This position is both office and field based. If you reside within a rural frontier community in NE, a telecommute option may be available.If you reside in the state of Nebraska, you will have the flexibility to work remotely as you take on some tough challenges.Primary Responsibilities:
Create a positive experience and relationship with the member
Help member set goals and develop a care plan to achieve those goals
Proactively engage the member to manage their own health and healthcare
Support the member to improve their wellbeing by staying out of the hospital, and attend regular visits to their primary physician
As needed, help the member engage with mental health and substance use treatment
Support the member to ensure pick-up of their prescriptions
Provide member education on community resources and benefits
Conduct post discharge activities from hospital facility and support connection to social services
Support member to engage in work or volunteer activities, if desired, and develop solid social supports through deeper connections with friends, family, and their community
Partner with care team (community, providers, internal staff)
Knowledge and continued learning of community cultures and values
May conduct Health Risk Assessments (HRA) if needed
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
Experience with Microsoft Excel and Outlook
Knowledge of Nebraska specific community resources
Familiarity with the resources available in the community
Ability to comply with UHG Telecommuting Policy and have access to high-speed internet availability
Ability to travel locally, up to 100 miles round trip and up to 25% of the time
Access to reliable transportation that will enable you to travel to client and /or patient sites
Reside within the state of Nebraska
Preferred Qualifications:
Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Certified Medical Assistant, Behavioral Health Technician
CHW Accreditation
Field based experience
Care management experience
Experience working in Managed Care
Knowledge and /or experience with behavioral health or substance use disorders
Knowledge of Medicaid and/or Medicare population
Knowledge of culture and values of community
Fluency in English/Spanish
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.