IT Services Account Manager (vCIO)Position Summary:A dynamic and fast paced mixture of consulting and account management vCIO (virtual Chief Information Officers) provide strategic technology recommendations for proactively managed IT clients.vCIO’s are strong at Business to Business (B2B) relationships, can work with a wide variety of clients and industries, and have a strong team of IT professionals around them so they don’t have to have all the answers. Your ability to understand and explain technical concepts as they relate to business demands is what’s important in this position, not your ability to support, manage, or install the technology itself.About First Call Computer SolutionsRelationships are the most important outcome at First Call. We embrace uncommon levels of connection with the people we serve and the folks we work with. Winning is defined as when benefit is received by all. Service is delivered with confidence, compassion, humility, and transparency. We have high standards and aspirations while embracing mistakes and adversity as part of the process. We know, like and trust who we work with and more often than not that goes both ways.Our clients are Montana businesses and organizations who, like us, are striving to compete and grow professionally without sacrificing their lifestyle.We desperately want to avoid working with the wrong client, solutions or team. This makes getting out of bed and coming to work each day a whole lot easier.Job Status: Full TimeEmployee Type: SalaryPay: $50k-$70k DOEBenefits:Rich and flexible medical/dental with a Health Savings Account option.Paid Vacation, Sick and Holiday timeRetirement: 401k with 4% match and discretionary profit sharing.Certification assistance & continuing education benefitsCell phone reimbursementPaid parkingKitchen, pool table, snacks,and coffeePersonal IT purchasing employee discountTeam bonding eventsWork-life balance\flexibilityGeneral Work Schedule: 8am-5pm M-FTravel/License Required: Yes, 50%+ Local Travel, Some Travel Outside AreaWork Schedule: 8am-5pm Monday-FridayPosition Roles & Responsibilities:Maintain strong business relationship with C level professionals and/or decision makersUnderstand client’s business, high level operations, common industry technology needs, needs and pains.Drive IT success: fewer IT issues, lower cybersecurity risk, IT solutions that meet their needs and boost their operations and a great experience when working with First Call’s IT services.RESOURCE PROFILE:Excellent oral & written communicationTechnical, Business, and Financial acumenIT background with a focus on implementation, consulting and/or design of technologies for businesses ranging from 10 – 500 users, including multi-site environments.Translation of technical conversations into business conversationsBusiness relationship developmentVendor acumenEducator/Advisor/Consultant AttitudeProfessional AppearanceSolution Sets Understanding:Application and Cloud ServicesNetworkingServersClient DevicesService ProvidersVoIP Phone SystemsNetwork Administration and SecurityBackupDisaster RecoveryHigh AvailabilityComplianceSupportabilityPlease apply online with First Call Computer Solutions at: https://first-call.hiringthing.com/job/752517/it-services-account-manager-vcio?s=cl