Basic Function:
This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing lease agreements is also occasionally required.
Reporting:
Reports directly to the General Manager (or Sales Manager with GM direction)
Primary Responsibilities:
Verify correct product and accessories for delivery or return
Ensure that all merchandise is clean and in operating condition prior to delivery
Review necessary information sheets
Load, secure, and protect product in company vehicle
Offload, install, and demonstrate merchandise
Ensure hat delivery schedule is followed
Deliver merchandise to customers’ house and businesses without additional damage
Assist with merchandise returns (load and service product while in vehicle)
Perform routine servile calls and product exchanges
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Maintaining the store’s warehouse in a neat and orderly manner
Assist in maintaining the showroom floor as per company guidelines
Safely operate delivery vehicles
Document all vehicle movement on daily route sheets
Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance guidelines are met
Confirm customer identification, collect money, and obtain customers’ signature on lease agreements
Assist in field marketing program as requested by store management
Deliver prescribed company advertisements/flyers when in field (5 up 5 down)
Other tasks as assigned by management
Position Requires:
Position routinely requires lifting, loading, and “dollying” merchandise 50-300 pounds.
Neatly groomed appearance
Good communication skills
Strong technical skills or working knowledge of electronic products
Good driving skills