Helena Self Storage is a reputable and customer-focused storage facility dedicated to providing secure, convenient, and well-maintained storage solutions to our clients. We are seeking an enthusiastic and dedicated individual to join our team as an Assistant Manager. If you are organized, customer-oriented, and capable of overseeing the maintenance and operations of our storage units, we encourage you to apply.
Responsibilities:
Maintain the cleanliness and organization of storage units and common areas.
Ensure proper maintenance and upkeep of the facility, including routine inspections and repairs (or assign a 3rd party to do the repairs).
Manage snow plowing and removal during winter months to ensure safe access to the facility.
Assist in the day-to-day operations, including customer inquiries, renting out storage units, and processing payments.
Collaborate with the manager to create and implement efficient operational processes.
Handle customer concerns, inquiries, and provide exceptional service to ensure client satisfaction.
Prepare regular reports for the manager on facility operations, maintenance, and customer interactions.
Qualifications:
High school diploma or equivalent; some college education preferred.
Previous experience in property management, facility maintenance, or customer service is a plus.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively as part of a team.
Detail-oriented with good organizational and multitasking abilities.
Basic computer skills for record keeping and communication.
Comfortable working in varying weather conditions during snow plowing.
Benefits:
Salary $22/hr – full time position.
Competitive salary based on experience.
Training and support provided to enhance your skills.
Positive and inclusive work environment.
Join our team and contribute to creating a safe, organized, and customer-friendly storage environment at Helena Self Storage!