Do you have computer & AV Troubleshooting skills?
Looking for a more professional environment, increase high tech skills while working and living in beautiful SW Montana?
20 minutes from Yellowstone National Park with housing INCLUDED + 3 meals daily!
See Job description below and APPLY TODAY for this rare opportunity!
IT & Audio/Visual Assistant
Department/Group:
Location: Emigrant, Montana
Job Description:
AMB West – Who we are
We believe that Montana’s unique ability to connect people to each other and to nature has the power to build stronger, healthier, happier communities, and that we have a role in preserving Montana’s beauty for future generations. Like all the businesses within the Blank Family of Businesses, AMB West is a highly purpose-driven organization devoted to positively impacting the lives of its guests. AMB West consists of Mountain Sky Guest Ranch, West Creek Ranch, Paradise Valley Ranch, and Dome Mountain Ranch. We use our Core Values: Put People First, Listen and Respond, Include Everyone, Innovate Continuously, Lead by Example, Give Back to Others, as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities.
Our Ideal Candidates
Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
IT & Audio Video Assistant
The IT & Audio Video Technician Assistant position at AMBWest will assist in the following primary roles:
1. General IT Helpdesk technician troubleshooting Windows PC, Printers and other IT devices at various locations.
2. Setup, monitor, troubleshoot and maintain Audio Video facilities for guest and staff meetings.
3. Other IT projects assigned by IT manager.
As part of a hospitality destination facility, this position requires a blend of technical expertise, problem-solving skills, and excellent interpersonal abilities.
Job Duties and Responsibilities
Equipment Setup and Configuration:
- Perform "preflight" checks for guest groups prior to presentations at our West Creek Ranch Facilities.
This includes testing the A/V system and working with meeting attendees to make sure there presentations work smoothly and equipment is in good working order.
- Monitor meeting presentation and be available for any technical issues that arise during meeting.
Troubleshooting Skills:
- Quickly diagnose and resolve technical glitches during meetings and for staff requests.
- Troubleshoot connectivity issues, audio feedback, and video distortions.
- Adapt to unforeseen challenges with composure.
Collaboration and Communication:
- Work closely with non-technical staff and guests on A/V and General IT requests as directed by IT manager.
- Maintain clear communication with team members via email and IT ticketing system
- Exercise patience and professionalism when interacting with guests and staff.
Required Skills
- Understand AV, IT, and general PC and Mac technologies.
- Knowledge of Microsoft PowerPoint, Apple Keynote, or Google Slides a plus.
- Microsoft Office suite.
- IT Certification nice to have, but not mandatory.
- Apply troubleshooting techniques to maintain uninterrupted audiovisual experiences.
- Interact courteously with guests, staff, and colleagues.
- Remain patient and empathetic, especially during high-pressure situations.
- Foster positive relationships to enhance overall event experiences.
Compensation
Housing is provided, and the salary package is competitive and includes paid time off and holidays, health, vision, dental and life insurance, and up to a 6% 401(k) match.
To apply, please reply to this post and/or email your resume [email protected].