Job description
Job Title: Pawn Broker / Sales Associate
Location: Backcountry Pawn - Billings, MT
Job Type: Full-Time or Part-Time
Availability: Weekdays plus must be available to work rotating weekends
About Us:
We are a busy and well-established pawn shop dedicated to providing top-notch customer service and fair, honest transactions. We pride ourselves on creating a trustworthy environment for both our customers and our team. We're looking for a reliable and motivated individual to join our team full-time.
Job Description:
As a Pawn Broker / Sales Associate, you will be the face of our business, working directly with customers to evaluate and price items, process loans, and conduct retail sales. The ideal candidate is knowledgeable about firearms, values excellent customer service, and can work effectively with others in a fast-paced environment. We can almost guarantee you will love this job!
Store Hours:
Monday 10 AM–7 PM
Tuesday 10 AM–7 PM
Wednesday 10 AM–7 PM
Thursday 10 AM–7 PM
Friday 10 AM–7 PM
Saturday 10 AM–6 PM
Sunday 11 AM–4 PM
Key Responsibilities:
Greet customers and assist with buying, selling, and pawning items
Accurately evaluate the value of various items including electronics, tools, jewelry, and firearms
Handle firearms transactions safely and in compliance with all laws and store policies
Maintain accurate records of all transactions
Provide excellent customer service and resolve customer issues professionally
Keep the store clean, organized, and well-stocked
Work closely with team members and management to ensure smooth daily operations
Assist with inventory and merchandise displays
Requirements:
Must be available to work some weekends
Knowledge of firearms and gun safety (FFL experience a plus)
A general knowledge of sporting goods, gaming and jewelry is a plus but not required
Strong attention to detail and honesty in all transactions
Ability to work well with others as part of a team
Trustworthy and reliable with a strong work ethic
Previous pawn, retail, or sales experience preferred but not required
Benefits:
Competitive hourly pay ($16 - $20/hour depending on experience)
Holiday Bonus
On-the-job training
Full-time employees receive two weeks per year of PTO after 3-months of employment
Employee discount
Opportunities for advancement
Friendly and supportive team environment
To Apply:
Please submit your resume with 3 references (we will contact references, at least 1-2 should be previous employers) and a brief note about why you’re interested in the position.
Shift:
10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Work Location: In person