Job Summary:
The Cemetery Office Assistant provides administrative support to ensure the efficient operation of the cemetery office. This role involves interacting with families, handling records, scheduling services, and assisting with general office duties. The ideal candidate is compassionate, detail-oriented, and capable of handling sensitive situations with professionalism.
Key Responsibilities:
Greet and assist visitors, families, and funeral service providers with inquiries and requests.
Answer phone calls and respond to emails in a courteous and professional manner.
Maintain and update cemetery records, databases, and files.
Schedule burials, cremations, and memorial services in coordination with cemetery staff.
Prepare and process contracts related to burials and plot purchases.
Assist with preparing reports, correspondence, and other administrative tasks.
Ensure compliance with cemetery policies, state laws, and regulations.
Support cemetery staff with coordination of events, special services, and maintenance requests.
Perform general office duties, including filing, data entry, ordering supplies, and keeping the office organized.
Qualifications:
Previous administrative, clerical, or customer service experience (experience in a funeral home, cemetery, or related industry is a plus).
Strong interpersonal and communication skills, with the ability to handle sensitive situations with empathy and professionalism.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Must be able to work independently as well as part of a team.
Work Environment & Physical Requirements:
Primarily office-based with occasional outdoor visits to cemetery grounds.
Some lifting of office supplies or records may be required.
Compensation & Benefits:
$18.00
How to Apply: Interested candidates should submit a resume.