Service Dispatcher

Are you a pro at keeping things organized and making sure operations run smoothly? Do you thrive in a fast-paced, team-driven environment? If so, Truck Centers, Inc. is looking for a Service Dispatcher to be the key link between our customers, technicians, and service team.Why Join Truck Centers, Inc.?We’re a family-owned, people-focused dealership with a passion for delivering exceptional service. As a Service Dispatcher, you’ll play a crucial role in ensuring our technicians have everything they need to get the job done right—on time and with quality.This position will work Wednesday-Saturday, 5:30am-4pm.WHAT YOU'LL DO:Coordinate & Assign Repairs – Assign work to technicians based on skill level, certification, and workload.Monitor Workflow – Keep an eye on repair progress and make real-time adjustments to keep things moving.Communicate with Customers & Team Members – Provide updates on repairs, delays, and estimated completion times.Collaborate Across Departments – Work closely with the rest of the Service office and Parts team to minimize delays and ensure smooth repairs.Quality Control – Review completed repair orders to ensure all documentation meets company and warranty guidelines.Facilitate Shift Changes – Communicate job status and updates to ensure a seamless transition.