This position seeks a self-disciplined, entrepreneurial and ambitious team member to support the Patient Entertainment division in key areas including lead generation, lead qualification, sales support, market analysis, customer service, and data management, with the ultimate goal to help build a pipeline.Qualified candidates must possess a high level of relationship skills, and good organization, which will translate into positive customer service and thorough communication with team members and clients.Responsibilities
Qualify leads through phone, email, and LinkedIn to determine most appropriate next steps in the sales process
Partner closely with Account Executives to ensure strong communication and proper hand off of qualified leads
Provide follow up support to Account Executives through the entire sales cycle
Meet regularly with Account Executives to review activities and opportunities from the prior day
Analyze existing accounts to identify trends and opportunities in the market
Manage account database by entering critical information needed to successfully manage each account.
As part of the team, help develop strategies to best target potential customers based on trends and patterns observed from customer contact and research
Meet with the Sales Manager bi-weekly to discuss the progress of research, resolve questions regarding future directions and discuss any proposed modifications based upon research results
RequirementsProfessional Requirements
Technical aptitude & proficiency with Microsoft Office products
Must be able to assist team members in the completion of tasks and have strong organizational skills
High level of relationship skills; excellent communication skills
Keen eye for detail
Self-starter, team player, independent yet supportive
Educational Requirements
Must be actively enrolled in an undergraduate program at an accredited University (Major in Business or Communications degree preferred)
Minimum 3.0 GPA
BenefitsWhat You Will Learn
Gain a deep understanding of the company’s services to effectively assist the sales team and provide accurate information to potential customers.
Develop strong written and verbal communication skills to interact with both internal teams and external customers, ensuring clear and professional communication at all times.
Collaborate with various departments such as marketing and finance to ensure smooth communication and cooperation, facilitating a seamless customer experience.
CRM tool software usage to manage leads, track interactions, and gather insights to improve sales strategies
Work in a fun, supportive, and collaborative environment! Weekly employee engagement opportunities available!
EOE|AA|M|F|D|V