Regional Manager, Welcome Advisors

An exciting opportunity to join the Welcome Advisor Team at A Place for Mom as a Regional Manager, overseeing a remote call-center team of 12-15 Welcome Advisors.  Welcome Advisors are sales professionals focused on helping families through the intake process, scheduling tours, and referring them to Community Customers that best fit their needs, while working leads provided by APFM. The Regional Manager is responsible for driving daily sales activity and creating and executing a sales plan for market growth by increasing the number of family move-ins to Community Customers.Responsibilities: Lead, manage, and develop a high performing, results driven sales team via recruitment, training, daily coaching, and motivatingProvide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum conversion rate outcomesTrain, mentor and manage team on consultative phone sales practices leveraging each family’s unique needs to refer appropriate customer communities and secure tour appointments on the first callManage performance of the team to maximize outcomesAchieve and exceed sales goals monthly to achieve company goalsPrepare and report on market performance to Senior Leadership team as requiredCollaborate with cross-functional partners on scheduling, sales advancement, customer relationships, marketing and other areas as neededOccasional overnight travel required for Divisional and Organizational Sales Meetings, with additional local travel to visit our community customers in the market