Operations Manager

Grantek Systems Integration is seeking an experienced Operations Manager to lead and inspire a multidisciplinary team, ensuring the successful execution of projects and exceptional client service. This role is hands-on throughout the project lifecycle, including sales, execution, and management. The ideal candidate will have strong leadership abilities, a customer-focused mindset, and a drive for continuous improvement.Key Responsibilities:Lead and manage project teams to ensure efficient execution, high-quality work, and achievement of chargeability targets.Drive outstanding customer experiences by building strong client relationships and addressing their needs proactively.Support proposal development and contribute to securing new business opportunities.Foster a culture of continuous improvement, innovation, and operational excellence.Mentor and develop direct reports, conducting regular performance reviews and professional development planning.Promote a positive and collaborative work environment, aligning with company strategy and decision-making processes.Stay updated on industry trends, emerging technologies, and best practices to enhance service offerings.Engage in strategic planning and decision-making alongside the District Leader.Travel up to 10% outside the district as required.