Job Description
We are seeking a professional and customer-focused Customer Service Representative to join our team in Saint Louis. The ideal candidate will handle customer inquiries, resolve issues, and provide support in a timely and efficient manner. This is a great opportunity to become part of a growing company where your contributions truly matter.ResponsibilitiesRespond to customer inquiries via phone, email, and in-personResolve product or service issues by clarifying the customer’s concernsProvide accurate, valid, and complete information using the proper tools and resourcesFollow communication procedures, guidelines, and company policiesMaintain customer records by updating account informationCollaborate with team members to ensure overall customer satisfactionIdentify and escalate priority issues when necessary