Client Account Representative

Job DescriptionCaptura Hall is seeking a professional and motivated Client Account Representative to join our team in Saint Louis, MO. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and exceeded. You will work closely with internal departments to deliver exceptional service and support, while identifying opportunities to strengthen relationships and contribute to business growth.ResponsibilitiesManage and maintain client accounts with professionalism and attention to detailServe as the main liaison between clients and internal teamsAddress client inquiries and resolve issues in a timely and efficient mannerTrack client satisfaction and implement improvements where necessaryAssist in developing account strategies that align with client goalsMonitor project timelines and ensure deliverables are metGenerate reports and updates on account performanceCollaborate with sales and marketing teams to identify upselling opportunities