OverviewAt Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply. ResponsibilitiesWe are seeking a mission-focusedSystems Engineerto support and contribute to our government customer’s success inSpringfield, VA! Duties, Tasks & Responsibilities
Provide real-time monitoring of capabilities operational status on the COE and SECnet domains of the specified IPA suite.
Perform all System Administration (SA) functions including any actions necessary to resolve minor issues, correct problems, restart or refresh services or interfaces, and monitoring data health.
Perform Database maintenance and data integrity assurance duties for the numerous data repositories within our control.
Track all activities and discrepancies via NGA Service + and provide input on actions and technical assessments.
Assist Tier I personnel in solving basic technical problems and for investigating elevated ASP issues.
Review and collect information appropriate for ASP issue identification, coordination, and effective resolution.
Provide enterprise planning and coordinating support.
Provide ASP O&M training for Field Service Representatives (FSR) personnel.
Document detailed Root Cause Analysis (RCA) and investigations results accurately within the appropriate issue/problem/change tracking system.
QualificationsRequired Experience, Education, Skills & Technologies
Must possess an active TS/SCI Security Clearance.
Bachelor’s Degree in engineering or technical discipline or 4 years of professional experience in lieu of degree.
Minimum 5 years relevant work experience.
Previous experience with training and/or user engagement.
Experience with Image Exploitation, GEOINT, Reporting and Dissemination, Geospatial domain areas.
Experience providing user training.
Experience working through user reported issues and resolving.
Experience presenting new system capabilities to users.
CONOPs Development
Feature and User Story Design and Definition.
Experience with Training Material Development.
System Operational Readiness Review.
In addition to the above experience your skills will include some subset of the following:
VersionOne
DOORs
Ozone Widget Framework, Application Development Understanding
FVEY
Excellent communications, organization and planning skills, with ability to work independently
Experience presenting at technical reviews with customers and users
Microsoft Office (Powerpoint, Word, Excel, Visio)
Security Clearance Level
Current TS/SCI Security Clearance
Benefits Offered
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.
Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.
Job LocationsUS-VA-SpringfieldID 2024-3345 Category Information Technology Type Junior