Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryDo you love understanding and solving problems for people and driving value for business? Do you enjoy collaboration, facilitating, and innovating? Answer yes to any of these, then this role might be for you!We are seeking an experienced Senior Product Manager to lead the strategic vision, development, and execution of a product. As a key member of our team, you will drive innovation, lead a 5itb product team, and ensure the delivery of high-quality features that exceed customer expectations. You will partner deeply with the respective stakeholders across the company to understand the customers, current product landscape, operational needs, and business goals to achieve outcomes and deliver value. You will support team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing. Design thinking methodology is at the center of all you do, ensuring customer centricity is your core so that you deliver the right value to the right customer at the right time.
This role is responsible for driving strategy, roadmaps and solutions to achieve outcomes and deliver value.
It requires strong relationship management and influencing skills and the ability to partner cross-functionally with key stakeholders to deliver on commitments.
Leads and develops product value stream strategy for the entire life cycle management of the product, including purpose, definition, design, planning, development, prototyping and testing. Applies design thinking techniques (e.g., user journeys, wire-framing, prototyping) in order to define product features; develops the roadmap based on effort sizing and overall value to the business.
Evaluate current product state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.
Connect the roadmap to specific value drivers that contribute to department P&L, (e.g. opening up a new business revenue stream) and to the program vision, strategy, and roadmap
Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities
Required Qualifications
5+ years Product Management experience, owning enterprise-scale products/capabilities
3+ years in healthcare and/or insurance
High technology acumen
5+ years experience problem solving and consulting within complex environments
5+ years experience facilitating cross-functional teams’ efforts
Clear and concise oral and written communication skills and strong interpersonal skills
3+ years experience working in an agile environment and leading decentralized teams
Ability to travel up to 4-6x per year
Preferred Qualifications
Ability to make informed decisions in a high-pressure environment
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Experience in Pharmacy Benefits Management
Experience in IAM and onboarding experiences
1+ years of mentoring and coaching colleagues
EducationBachelors Degree or Relevant Experience or equivalent experiencePay RangeThe typical pay range for this role is:$130,295.00 - $260,590.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)We anticipate the application window for this opening will close on: 11/30/2024Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.