Posting Details Position Information Position Title Academic Advisor/Retention Specialist - College of Business Work Location Springfield Campus Department College of Business - Administration HR Home Department 020300 COLLEGE OF BUSINESS Pay Grade 42 Proposed Salary $42,000 annually Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants. Appointment Type Full Time Regular Exempt/Non-Exempt Exempt General Function The Academic Advisor/Retention Specialist is responsible for assisting assigned business students in the development of academic schedules appropriate for the stated educational goals of students and assisting in the development and implementation of a retention plan for the College of Business designed to assist students in progressing towards degree completion. The Academic Advisor/Retention Specialist assists in planning, organizing, and presenting individual and group advisement sessions for business students (including transfer and prospective students) and assists with Student Orientation, Advisement, and Registration Program ( SOAR ).Description of Primary Duties ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides an essential student service of academic advisement to students majoring or minoring in Business or a related field by being knowledgeable of the academic policies and procedures unique to the College of Business as well as the University, guiding students in decision-making and learning how to accept responsibility for their decisions, assisting all students (not just advisees) seeking academic information, and directing students to resources within the University that provide additional assistance (e.g., financial aid, testing, career services, and student employment).
Facilitates the development and implementation of a retention plan for the College of Business by researching literature on student retention, attending workshops, conferences, and seminars specifically addressing student advisement and retention, and recommending alternatives designed to assist students in progressing towards degree completion.
Facilitates the registration process for business students by assisting in planning, organizing, and presenting individual and group advisement sessions that provide information and assistance regarding degree requirements, major selection, and schedule building and explaining and enforcing the requirements for admission to the College of Business, thus maintaining the integrity of the degree accreditation.
Helps ensure the success of Student Orientation, Advisement, and Registration ( SOAR ) by presenting incoming business students with the requirements unique to the College of Business, advising individual students on course selection, and determining how approved transfer credit applies towards a business degree.
Ensures the effectiveness of the advising process by maintaining advisee files, regularly updating advisee academic reports, and validating the information contained in the advisee files with the student database.
Promotes the advisor-advisee relationship by effectively using the various tools of communication, including email, telephone, face-to-face meetings, online meetings, and electronic advising notes.
Effectively assists transfer students in transition to the University and College of Business by providing accurate information and resources available to the student.
Assists business students to develop a plan for completion of a degree by evaluating computerized degree audits that compare the degree requirements with the student’s academic record, reviewing the audit with students to determine remaining courses required for degree completion, and assisting with developing plans for completion of those required courses.
Ensures continuity in the management and operation of the Business Advisement Center by assuming the duties and responsibilities of the supervisor in his/her absence, when requested.
Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses, and maintains professional certification and/or memberships as required by the Director, Business Advisement Center.
Contributes to the overall success of the Business Advisement Center by performing all other duties and responsibilities as assigned.
SUPERVISION
The Academic Advisor/Retention Specialist is supervised by the Director, Business Advisement Center and may exercise supervision of clerical staff, student employees and graduate assistants working in the Business Advisement Center.Minimum Acceptable Qualifications Education: A Bachelor’s degree in Business or a related field is required; a Master’s degree in Business Administration is preferred.Experience: At least six months of work experience in higher education or customer service is required. Experience in academic advising is preferred. Extensive knowledge of the University, its requirements and regulations, is preferred.Skills: Strong oral and written communications skills are required. Excellent interpersonal skills, including conflict management, are required. Computer literacy, including word processing and database management are required. Organizational and time management skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.Other: The scope of the position requires occasional weekend and evening work particularly during scheduled advisement/registration periods. The position may require travel, including overnight travel.#LI-CP1Additional Qualifications Link to Job Description http://www.missouristate.edu/human/jobdescriptions/21193.htm Open Date 04/18/2024 Close Date (If Close Date is blank then the posting is considered open until filled) Special Instructions to Applicants First Date of Consideration will be May 10, 2024, and review of applications will continue until the position is filled.Official transcripts will be required upon hire.View full job description and requirements: https://www.missouristate.edu/Human/JobDescriptions/1152-academic-advisor-retention-specialist.htmEO/AA and Diversity Statement Non Discrimination StatementMissouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, , or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, [email protected], 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)Background Check Statement Employment will require a criminal background check at University expense.Posting Detail Posting Number 20240080FTS Quicklink for Posting https://jobs.missouristate.edu/postings/74592 Supplemental Questions Required fields are indicated with an asterisk ().
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Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.
(Open Ended Question)
Are you a current full-time regular Missouri State University employee?
Yes, I am a current full-time faculty/staff University employee.
No, I am not currently employed by the University.
No, I am a current per course faculty member.
No, I am a current part-time staff University employee.
No, I am a current University graduate assistant or teaching assistant.
No, I am a current student University employee.
Do you have a Bachelor's degree?
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What discipline is your Bachelor degree?
(Open Ended Question)
Do you have a Master's Degree?
No
Yes
What discipline is your Master's degree?
(Open Ended Question)
Briefly describe your customer service experience.
(Open Ended Question)
Please briefly highlight your experience in higher education.
(Open Ended Question)Applicant Documents Required Documents
Resume
Cover Letter
Unofficial Transcripts - 1
Optional Documents
Letter of Recommendation-1 (Non-confidential)
Letter of Recommendation-2 (Non-confidential)
Letter of Recommendation-3 (Non-confidential)
Other Documents -1
Unofficial Transcripts -2