Posting Details Position Information Position Title Video Communications Administrator, Pharm D Program Work Location Springfield Campus Department McQueary College of Health & Human Services Administration HR Home Department 020500 McQUEARY COLLEGE OF HLTH & HUMAN SVCS Pay Grade 34 Proposed Salary $54,609-$65,000/annual Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants. Appointment Type Full Time Regular Exempt/Non-Exempt Exempt General Function The Video Communications Administrator, Pharm D (Doctor of Pharmacy) Program provides instructional support for faculty, staff, and students of the Pharm D program by managing and overseeing networked-based video communications. The Video Communications Administrator, Pharm D (Doctor of Pharmacy) Program installs, maintains, troubleshoots, and supports network infrastructure, equipment, applications, and devices to ensure the successful delivery of video communications related to the Pharm D program.Description of Primary Duties The Video Communications Administrator, Pharm D (Doctor of Pharmacy) Program provides instructional support for faculty, staff, and students of the Pharm D program by managing and overseeing networked-based video communications. The Video Communications Administrator, installs, maintains, troubleshoots, and supports network infrastructure, equipment, applications, and devices to ensure the successful delivery of video communications related to the Pharm D program.Minimum Acceptable Qualifications Education/Experience: A Bachelor’s degree and three years of technical experience in at least one of the following areas: video communications, network or server administration, or instructional technology or an equivalent combination of education and experience as specified above per the Job Family 3 Knowledge Equivalency Charts is required. Experience installing and customizing video communications technology is required.Skills: A working knowledge or proven capability to quickly learn video communications and related technologies is required. Knowledge of networking and various configurations that may impact video communications is required. The ability to resolve technical issues related to video communications events quickly and effectively is required. Knowledge of the theory, principles, and practices of video communications systems and applications is required. Knowledge and understanding of computer security procedures is required. A demonstrated ability to quickly troubleshoot, identify, and correct problems using system utilities and diagnostics is required. Familiarity with systems analysis procedures and techniques is required. A thorough knowledge of hardware, software, and operating system configuration and connectivity, including Microsoft Office productivity suites, for desktops, mobile devices, and workstations is required. Excellent troubleshooting skills to support a wide variety of University software and hardware are required. A basic understanding of security principles, networks, and file server administration is required. Familiarity with Active Directory and Exchange is required. Familiarity with the installation, maintenance, and support of wireless technologies is required. Strong verbal and written communication skills and effective interpersonal skills sufficient to interact with a variety of users and other technical staff are required. Strong customer service skills are required. The ability to establish and maintain cooperative working relationships with those contacted in the course of a work assignment and to participate as a member of a cross-departmental project team is required. Excellent time management skills and organizational abilities are required. The ability to work under pressure, meet inflexible deadlines, and deal with difficult individuals while maintaining composure is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Knowledge and understanding of video communications technologies, such as telepresence, H.323 videoconferencing, IP video, desktop video solutions, live and stored video streaming, and video event scheduling software are preferred. Functional knowledge of video streaming is preferred. The ability to use various video encoding solutions is preferred. The ability to use nonlinear editing software is preferred. Functional knowledge of A/V components such as cameras, video switchers, audio equipment and lighting products and familiarity with basic video production techniques is preferred. Knowledge of telephone switching technology support, data/video communications, and transmission media and their performance capabilities is preferred.Other: Evening, weekend, and call-in work may be required to meet deadlines and correct system failures.#LI-CP1Additional Qualifications Link to Job Description http://www.missouristate.edu/human/jobdescriptions/167866.htm Open Date 03/06/2024 Close Date (If Close Date is blank then the posting is considered open until filled) Special Instructions to Applicants The first date of consideration is April 5, 2024, and applications will continue to be reviewed until the position is filled. Official transcripts will be required at the time of hire.EO/AA and Diversity Statement Non Discrimination StatementMissouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, [email protected], 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)Background Check Statement Employment will require a criminal background check at University expense.Posting Detail Posting Number 20240049FTS Quicklink for Posting https://jobs.missouristate.edu/postings/73715 Supplemental Questions Required fields are indicated with an asterisk ().
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