Phoenix Home Care is currently seeking a dynamic Front Desk Hospitality Specialist for our Springfield, Mo office!As the front-line representative for Phoenix Home Care, this candidate must be highly organized, detailed-oriented, be able to multi-task and think on their feet in a fast-paced, demanding and rewarding position. Must have a good phone presence, be able to handle a high volume of calls daily and have excellent attendance and punctuality.Benefits:
$18-20/hr
Monday-Friday 8am-5pm No Weekends!
Health Benefits: Medical, Dental, Vision, etc.
Spousal and Family Insurance Benefits
PTO
Continuing education opportunities
Employment recognition programs
Great culture!
Hiring Immediately!
Job duties:
Represents the department in a courteous and professional manner.
Answering a high volume of calls.
Performs support duties related to hospitality and providing a welcoming atmosphere.
Respond to client/employee problems by getting the connected to the correct department
Prepares and submits timely written documentation and reports as required by policy.
Performs clerical functions.
Assist with information gathering and problem resolution when client or employee concern/ complaints are presented.
Performs other related duties as assigned by Supervisor/Manager.
What does it take?
Patient & Attentive Listener with a Positive Attitude
Initiative-driven individual who looks for opportunities to make daily office tasks enjoyable
Genuine Care for People: This position is responsible for many first impressions; we only get one first impression!
Interacting with client families and field staff, as well as business partners and vendors
Prior office experience is a plus
Ability to handle a multi-line phone system
Professional appearance and demeanor
Knowledge of Excel and Word required
Must work well within a team as well as be a self-starter
Someone that seeks out opportunities to assist others
Previous Administrative Support experience highly preferred
We’re taking the journey with you, creating a New Beginning!Choose Phoenix, Apply today!Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.