Vacancy caducado!
Description Customer Service Representative Openings!Robert Half is trying to fill a position for an articulate, highly-skilled Customer Service Representative in the growing Insurance - Health industry. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a short-term contract / temporary engagement, and can work in Springfield, Massachusetts, this could be the Customer Service Representative position for you!How you will make an impact
Give exceptional customer service in a timely fashion
Handle incoming telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers
Experience using Microsoft Office
Demonstrated knowledge of Microsoft Word
General familiarity with health insurance
Microsoft Excel experience highly desired
Foundational knowledge in Typing Data Entry
Adeptness in Microsoft Outlook
Call Center Customer Service experience preferred
Practical knowledge of health insurance
Medicaid Eligibility experience highly preferred
Comprehensive knowledge of customer service
Inbound Outbound Calls experience
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Critical thinking, problem solving, ability to work independently
No stranger to performing extensive research to resolve complex customer inquiries
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Sound written and verbal communication skills
Ability to navigate multiple computer systems and applications
Supportive, positive attitude with a professional demeanour applied to all tasks
Customer service and office administrative skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
Vacancy caducado!