Vacancy caducado!
As an Account Manager you will be responsible for driving customer satisfaction and existing customer revenue of software implementations. Our client is seeking an experienced, technically strong, sales-driven professional to participate in our success story (recognized in INC 5000, and Financial times) as we keep accelerating our growth in this highly desirable ecosystem. Become part of an organization with a highly performance-driven Culture and People first approach. If you like mixing technology and sales, and you enjoy becoming a trusted advisor for your customers, here's your chance!
What you get to do?- Own Tier 1 accounts (10-15) with the primary objectives to increase customer satisfaction and revenue from these accounts.
- Evaluate customer needs to suggest upgrades, additional features adoption or best practices.
- Answer product-related queries in a timely manner.
- Maintain customer relationships and ensuring customer satisfaction.
- Provide reports back to our delivery and Solution strategy teams on product and project performance.
- Work cross functionally with the Sales, Solutions Engineering and Delivery during account transitions, project deliveries and account growth.
- Own and drive the entire sales cycle from opportunity identification to closure.
- Build deep relationships within your accounts at many levels (executive, platform owners, IT Directors,)
- Knowledge of selling complex enterprise IT consulting/solutions.
- Experience either in System Integration, IT Consulting, IT Services, SaaS or CRM/ERP software
- Good technical and product knowledge of or similar workflow automation platform
- Excellent Communication and Presentation skills
- Proactive and highly motivated
- Good Negotiation skills
- Client relationship management
- Willingness and ability to work in complex, globally distributed and diverse environments.
- BA/BS University degree with a concentration engineering or sales preferred
- 5-10 years of industry experience
Vacancy caducado!