Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product ManagementThe Manager, Debit and Network Products will join a team driving new innovative products and services for Mastercard’s global core payments network. The successful candidate will help define our technology, leading efforts from an initial problem statement and analysis, through development of options, presentation to leadership, leading into implementation. The role will involve data and financial analysis and close review of the technical functioning of our systems – and will also demand the ability to develop a strong business understanding of market needs and to assess the costs and benefits of alternative solutions to Mastercard and to customers. It will call for close collaboration with internal technical teams, regional market-facing teams and customers, product teams and other business owners within Mastercard to identify needs, shape our approach, and drive alignment around our proposals.The roleEngage internal product teams and business owners, as well as regional market-facing teams and customers around the world, to identify and understand network needs and challengesDevelop new innovative solutions and implement new on-behalf and value added Mastercard servicesPerform analysis of internal data to size problems and opportunities, evaluate potential costs and revenues, understand geographic variation and customer behavior, and identify opportunities for improvementCollaborate closely with internal technology teams to develop a clear perspective on the systems and technical challenges behind a business need or problem statement – spend lots of time quizzing system experts and reviewing documentationIdentify and validate alternative strategies to address those needs, with customer, business, technical, franchise and legal input as neededMaintain an independent mindset and view of the facts, develop a strong view of the best available approaches, make a compelling case and push hard for the right outcome – and stay flexible and pragmatic in your approach to getting things doneWork with technical partners to estimate the cost of proposed enhancements, prioritize them and propose roadmaps for network componentsBuild strong relationships with other business and technical teams whose input and support you will need to get to the right answer and see it implementedDevelop narratives and visuals marshaling facts and analysis to support your recommendations, present them to key decisionmakers, and drive alignment among other teams and support from leadershipDevelop go-to-market strategies, identifying target or pilot regions or customers, driving customer engagement and communications, proposing any pricing or economic impact, and working with internal delivery teams to ensure successful rollout – independently or in partnership with business owners as neededThe candidatePrior experience in payments is strongly preferredGood Mastercard payment network knowledge is a plusAlternative payment methods (APMs), different payment scheme, exposer knowledge and working experience will be a plusPrevious experience with product commercialization strategy including customer integration planning is a plusSelf-starter and quick learner with ability to work independentlyAbility to thrive in fast-paced environments; flexibility to handle rapidly changing scenariosAbility to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasksWillingness to dive deep and learn about our technology, system structure, and rulesStrong analytical and problem-solving skillsStrong data and financial analysis skills and experienceSuperior communications, presentation and interpersonal skillsStrong visual presentation skills, including data visualization and the ability to produce clear, compelling slides and storiesStrong project management skills – strong organization and task management is expectedStrong collaborator, ability to work cross-functionallyAbility to build and leverage relationships within and outside the organization to drive resultsAbility to interact with varying levels of leadership across the organization and with internal and external clients; ability to lead and influence at all levelsWillingness to travel selectively across Mastercard locations if and when neededIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesO'Fallon, Missouri: $119,000 - $190,000 USD