Employment Services Professional ManagerFull-timeKirksville, MOAdair CountyAt Chariton Valley Association (CVA), a proud partner ofCenter for Human Services, we EMPOWER people with disabilities to achieve their highest level of independence through high-quality, and diverse support services.Chariton Valley is a non-profit organization established by family members and parents of children with disabilities. We provide superior supports in a loving environment.POSITION SUMMARYAs part of the management team of the Employment Services (ES) Department, the Professional Manager supports the CHS mission by providing leadership, supervision, training, and overall coordination of department functions required to successfully support the Individuals receiving services and supports in adherence to funding source requirements.ESSENTIAL DUTIES AND RESPONSIBILITIES
Affirm the Success of Team Membersassigned by recruiting, interviewing, hiring, scheduling, and providing new team members the Department of Mental Health (DMH) and Vocational Rehabilitation (VR) service training: providing constructive and timely feedback through scheduled performance evaluations or during everyday interactions to assigned employees; handling discipline and termination of employees in accordance with company policy; and implementing measures focused on motivation of the Employment Services team to improve performance, quality, or efficiencies.
Project a Positive Imageof CHS by interacting with staff members, external agencies, parents or guardians, and providers in a professional manner.
Deliver Quality Services to Individualsin their pursuit of employment by ensuring individuals receive quality exploration/discover, planning, and placement in their quest for competitive and integrated employment. This includes oversight of a team of job coaches that will ensure individuals receive the services and supports needed to achieve the highest level of independence as possible on the job.
Create a Culture of Communicationby attending and leading as needed all administrative staff meetings, keeping the management team informed of developments or concerns; working with team members to problem-solve issues or concerns as they arise, and participating in all ISP meetings or other team meetings regarding individuals receiving services and/or supports. This responsibility does extend beyond the typical workday schedule to ensure all employees are supported and management notified of urgent events.
Oversee Documentation Requirementsby conducting weekly audits of those supervised to ensure compliance with funding sources and department guidelines for both timeliness of documentation as well as quality.
Carry On-Call Phonein a rotational basis, as directed by Assistant Director. During this time, the Professional Manager must communicate any and all scheduling changes and coordinate job coach coverage due to call-ins, etc.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to complete the essential duties and responsibilities of the job.SKILLS AND ABILITIES
Ability to motivate others
Ability to find solutions
Ability to think creatively
Capable of managing others
Capability to meet deadlines
Detail-oriented
Excellent communication skills
Flexible and able to adapt to changes
Problem Solver
Reliable
COMPETENCIES
Able to follow directions
Capable of learning proprietary systems quickly, experience in ATS, HRIS/EIS systems a plus
Capable of qualifying, testing, commissioning and bonding as a Registered Notary Public, if requested
Experienced in Microsoft Word, Excel, and PowerPoint (Outlook, is a plus)
Learning-focused
Org nized
Result-oriented
Person-centered
Policy-supportive
Problem Solver
Reliable with a sense of urgency
Respectful and professional in communications
Welcoming in attitude
REQUIRED EDUCATION AND EXPERIENCE
Bachelors degree (BA or BS) from an accredited university and/or a combination of education and direct experience equal to four years.
Must possess the following certifications or be able to successfully complete upon hire: CPR and First Aid.
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- Previous supervisory experience.MISCELLANEOUS EXPERIENCE
Must provide proof of valid drivers license and current personal vehicle insurance.
BENEFITS:CHS offers best-in-industry benefits.Click here to view our Benefits guide for more detailsSHIFTS: FT (40 hrs.) Mon-Fri: 8am-4:30pmEEO STATEMENTCenter for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 660-826-4401 ext. 553 or 660-665-1111 ask for HR.