Job Details

ID #53740741
Estado Missouri
Ciudad Kansas city
Full-time
Salario USD TBD TBD
Fuente Missouri
Showed 2025-03-29
Fecha 2025-03-29
Fecha tope 2025-05-28
Categoría Admin/oficina
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Customer Account Administrator

Missouri, Kansas city, 64101 Kansas city USA
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ROLE AND RESPONSIBILITIES

The Customer Account Administrator is responsible for servicing accounts, meeting company objectives, and managing customers' needs. The administrator is responsible for supporting the sales team and overseeing assigned customer accounts. The administrator interprets customer requests, monitors performance and delivery, investigates complaints, assists with negotiations regarding pricing, and adheres to company policies.

Customer Service

Provide professionally written correspondence to customers

Generate Quotes and sales

Obtain financial information from customers

Support requests of sales team members and sales supervisor

Primary interface for customers for daily questions.

Communicate order status.

Assure price adjustments are implemented.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Associate or bachelor’s degree preferred.

2-4 years of experience in Customer Support and or sales role; aerospace industry experience is a plus

PREFERRED SKILLS

Strong computer skills with the Microsoft Office suite

Exceptional communication skills, both written and verbal

Excellent problem-solving and resolution skills

strong interpersonal and communication skills, and be able to communicate with customers and suppliers professionally, both written and verbal

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