The Milestone Data Center Logistics Associate L2 is responsible for safely moving all “the parts” in to, out of and around the warehouse and data center environment using a variety of technology and equipment to support the Logistics Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement. This role is a full time, onsite position in an environment that consists of a large warehouse, data center and internal transport services.
How You Will Make An Impact:
Work as part of a team of logistics operators who work together and independently
Ensure all operations are carried out in a proactive, compliant and effective manner
Ensure compliance of operational execution in line with Standard Operating Practices and Work Instructions.
Maintain strict inventory control and conduct accurate system transactions
Ensure accurate and timely shipments and receipts
Assists in monthly and/or annual physical inventories; provides inventory reports
Identify, document, and implement opportunities for continuous improvement Keep a strong working knowledge of all operating systems pertaining to the work area
Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks) and box truck (No commercial driver’s license required) in accordance with all safety procedures and protocol
Complete other duties that may be assigned as required with consideration for quality, safety and efficiency
Commit to excellence in your contribution to overall Service Delivery
Work alongside Team members to assist in workload execution, monitor quality, observer areas for improvement and support service knowledge growth
Ensure the maintenance of 5S standard within all operational areas
Escalate all areas of service non-compliance in a timely and effective manner to support investigation and remediation
Participate in all assigned in training to support the execution of their assigned responsibilities
Ensure proactive customer service support to the Client and other operational teams as required
What You Will Need To Succeed:
Current valid driver’s license and ability to pass a Motor Vehicle Record Check
Ability to pass a Department of Transportation (DOT) Medical Card physical exam (US only)
Demonstrate a willingness to be challenged and learn new skills
Inventory control skills, manage priorities and workflow
Computer, iPad, and iPhone literate
Ability to work in a physical labor dynamic work environment
Ability to work with instruction as part of a larger team
Initiative to complete tasks as assigned independent of the team
Ability to manage changing workload priorities as directed
Ensure a positive, respectful, and professional attitude in everything you do
Competency in understanding and performing workplace safety basics
Good written and verbal communication skills
Effective customer service skills
Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift
Align with our Milestone Core Values of sense of urgency, collaboration, open honest respectful communication, do what we say and going above and beyond
Preferred Qualifications:
High School Diploma or GED equivalent
Minimum 1 year of experience working in warehouse or logistics, receiving, asset life cycle management or related field
Knowledge of warehouse operations best practices
Proficient in Windows based programs
Ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing priorities
Ability to work independently and as a member of various teams and committees
Ability to understand and follow safety requirements