As a successful Field Service Technician, you will work as part of a dedicated two-person crew completing scheduled service calls for residential, multi-family, and commercial properties. You will use company provided van, equipment, technology and software to manage schedules and build high quality reports with details and photos. An excellent Service Technician will efficiently manage service appointments, provide excellent customer service and has the ability to adapt to a changing work environment.
Responsibilities
Respond to customer appointments and field dispatches
Meet with the client to greet them and explain the services you will be providing
Ensure the client signs the Terms and Conditions before work begins
Conduct routine equipment servicing out in the field
Inspect and troubleshoot equipment failures
Install and test new equipment
Provide preventive equipment maintenance
Maintain equipment and inventory in the company vehicle
Complete digital job reports with photos
Qualifications
High school diploma or GED.
Able to work throughout the greater metropolitan area
Flexibility to work a variable schedule
Excellent time management skills
Some mechanical and electrical skills
Ability to problem-solve
Good communication and customer service skills
Physically fit and able to lift more than 40 with our assistance
Able to work from a ladder, not afraid of heights
Valid U.S. driver's license and good driving record (must be insurable)
Trade skills/license are beneficial but not required
Direct deposit
Bi-lingual is a bonus