Patient Care Liaison - Paying up to $22/hr.Job Description:Outreach Calls:
Contact patients who are overdue for appointments (last seen 6 months to a year ago).
Engage in friendly conversations, encourage and set appointments, and address any concerns.
Transition Support:
Reach out to patients whose physician has left the practice.
Understand their new plan of care and guide them to physicians similar to their previous provider. Set appointment to see new provider.
Patient Data Management:
Verify and update patient histories, medical records, and relevant information.
Use EMR/CRM systems to document patient interactions and maintain accurate records.
EMR maintenance:
Identify and remove records of deceased patients or those who have moved out of coverage areas and document accordingly.
Collaboration:
Coordinate with other clinics to assist with appointment scheduling and logistics.
Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Adaptability when dealing with constantly changing processes, computer systems
Critical thinking skill.
Proficient experience utilizing EMR, patient charts, Microsoft Office Suite with emphasis on Excel and Outlook
Effectively communicate both orally and written, to a variety of individuals
Ability to multitask and ability to make calls in a timely manner
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.