OverviewGovCIO is currently hiring for Technical Writer to assist with documentation and associated projects supporting Veteran's Affairs (VA). This position will be fully remote located within the United States.Responsibilities
Develop and maintain technical documents such as standard operating procedures, user guides, and related process or product documentation for a wide range of audiences. Acquires subject knowledge by interviewing product owners and stakeholders.
Meeting facilitator: attend calls for staff and product line leadership and prepare notes as needed
Manage and update Jira, Kanban, Slack, and Confluence boards and other as assigned
Draft various organizational documents including budgets, SOP's, ATO's, POAM's, after action reports, and high-level CIO briefs
Develop and maintain SharePoint document management system
Oversee preparation of illustrative materials including mural boards, diagrams and charts while conducting quality review of all materials
Prepare and assist with technical or business presentations
Select and recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives
Edit and proof material and documentation prior to sending to executive leadership
QualificationsRequired Skills and Experience
Bachelor's with 5 years (8 years of additional relevant experience may be substituted for education)
An excellent communicator and comfortable working with cross-functional teams.
A true Problem Solver – can think holistically and present scenarios to solve the problem at hand.
Comfortable operating in ambiguity. Apply process where it creates value, and design process where necessary.
Experience managing a library of documentation, including storage and organization of documents and change governance
Tools: MS Office Suite, Mural/InVision, Confluence, Jira, GitHub, Microsoft Teams, Slack
Preferred Skills and Experience
Scrum master cert a plus
Document layout and design
Jira experience
An excellent communicator and comfortable working within cross-functional teams
Can do attitude. Team player
A true Problem Solver – can think holistically and present scenarios to solve the problem at hand.
Comfortable operating in ambiguity and with minimal supervision. Apply process where it creates value and design process where necessary
Experience managing a library of documentation, including storage and organization of documents and change governance
Tools: MS Office Suite, Mural/InVision, Confluence, Jira, GitHub, Microsoft Teams, Slack and SharePoint
Power BI experience a plus
Clearance Required : Ability to obtain and maintain a Suitability/Public Trust clearance.Company OverviewGovCIO is a team of transformerspeople who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Pay RangeThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.Posted Salary RangeUSD $70,000.00 - USD $90,000.00 /Yr.Submit a referral to this job (https://careers-govcio.icims.com/jobs/4271/technical-writer-%28remote%29/job?mode=apply&apply=yes&iniframe=1&hashed=-1834385473)Location US-RemoteID 2024-4271Category Technical WritingPosition Type Full-Time