Become a part of our caring community and help us put health firstThe Associate Director, Software Engineering codes software applications based on business requirements. The Associate Director, Software Engineering requires a solid understanding of how organization capabilities interrelate across department(s).Are you a change agent that wants to work in a scaled agile organization? Do you have an agile mindset and are interested in modern technology and delivery methods to drive speed to customer value? Do you have a passion for leading and partnering with people to solve tough problems? Then come join our team where you can be a part of Humana Government Business and our important mission of supporting the TRICARE healthcare program for our nation's military. Humana Government Business is a top 10 DOD contractor, with a long history in the TRICARE business and a bright future administering the next generation of military health contracts. We are looking for a technology delivery leader for our digital customer service technology solutions team. In this role, you will build and lead an effective strategy for executing and delivering a digital solutions, lead a team of engineers, and serve as a delivery leader and platform owner for digital customer solutions.Our Department of Defense Contract requires U.S. citizenship for this position.ResponsibilitiesStrategy, Planning, Analysis and Design
Lead technology modernization with a focus on deploying digital solutions
Provide leadership and direction for a team responsible for planning, analysis and design of digital customer solutions
Collaborate in the development of strategy, roadmaps, and appropriate technology choices staying up to date on industry trends, tools, and technologies keeping innovation at the forefront.
Devise technical solutions aligned to our business strategy providing direction and support to the engineering and operational teams that must deliver and support these solutions.
Understand, analyze and map current business processes
Partner with operational leaders to modify current business processes to improve their efficiency and accuracy
Partner with business owners and operational subject matter experts to define new business processes to meet strategic, operational or government requirements
Development, Integration, Testing and Implementation
Provide leadership and direction for a team or teams responsible for integration, development, testing, deployment and maintenance
Be a servant leader to scrum teams with a focus on the delivery of business value, risk mitigation, cost optimization, and return on investment
Partner with architecture, database and other software engineering leaders to ensure teams deliver appropriate solutions to business challenges that meet both functional and non-functional requirements
Ensure team members are provided with guidance related to and follow appropriate development, testing and change control guidelines
Team Building and Leadership
Energize, mentor, and guide the teams to see the possibilities in modern and innovative technologies.
Understand and apply enterprise-wide thinking to departmental and team goals.
Build and maintain relationships with internal and external partners.
Provide guidance to team members and work with them to develop and execute action plans designed to achieve and maintain a high level of associate engagement
Work with HR and IT leadership to recruit talent to fill open positions
Provide effective team leadership by ensuring each member understands their role and expected contributions by holding regular 1 x 1 meetings and team meetings
Conduct performance appraisals as directed by company policy
Use your skills to make an impactRequired Qualifications
Our Department of Defense contract requires U.S. citizenship for this position.
Successfully receive approval for government security clearance (eQIP - electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems.
Bachelor's Degree or 6+ years of technical experience
3+ years of people leadership experience
Experience working in Agile Delivery models such as SAFe, Scrum, or Kanban
Demonstrated experience with digital solutions
Solid understanding of operations, technology, communications, and processes
Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems, and implementing process improvements
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Strong understanding of business strategy and demonstrating delivery of strategy
Proven ability to influence cross-functional teams, leaders, and key stakeholders within an organization
Strong oral and written communication and influencing skills
Experience building a high performing team
Desired Qualifications
Master's degree
Healthcare experience
Military or Government experience
Additional InformationWhy HumanaHumana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:Health benefits effective day 1Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunitiesWork-At-Home RequirementsTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Interview Format:As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.If you are selected for a first-round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and computer, and you will provide recorded or text message/written responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.Social Security TaskHumana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.This is a remote position Must be able to work EST.#LI-Remote#LI-CB2Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$139,500 - $192,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.