Description For this Collections Specialist job, we're looking for candidates who are natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This Collections Specialist position in the Clayton, Missouri region is a long-term contract / temporary to hire opportunity. If you're interested in nourishing your career as an experienced Collections Specialist at a growing company, contact Robert Half today!Responsibilities
Abide by all Federal Fair Credit Reporting Act rules and regulations
Take care of inbound and outbound collections calls and correspondence
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Accurately process bankruptcy filings when received
Record all customer payments to the correct reports
Ensure payments are processed
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Oversee and update customer files to ensure data accuracy
Head all billing and reporting activities in response to deadlines Requirements - Strong communication and interpersonal skills
2-3 years of prior high volume collections experience
AA or BS/BA in Accounting preferred
Prior experience working with accounting software
Ability to survey and make decisions regarding customer accounts
Knowledge of commercial collections
Collections experience
Cash applications experience
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .