Date Posted:05/10/2024
Hiring Organization:Rose International
Position Number:463855
Job Title:Sales Support Specialist
Job Location:Bridgeton, MO, USA, 63044
Work Model:Hybrid
Employment Type:Temporary
Estimated Duration (In months):3
Min Hourly Rate($):20.00
Max Hourly Rate($):22.00
Must Have Skills/Attributes:Call Center, Order Management, Reporting, SalesOnly those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.Responsible for supporting the sales managers through coordination and administration of sales activity. Prepare sales shipping reports, open jobs, and coordinate with accounting. Order equipment for jobs, review and send acknowledgements to salesmen. Provide customer service to our Channel Partners by supporting their sales endeavors by answering questions regarding their orders and general inquiries as directed.PRINCIPAL RESPONSIBILITIES:
Order all equipment and coordinate deliveries as well as maintain open and closed job files involving work orders, purchase orders, material transfers, shipping requests, invoices and acknowledgements.
Process order changes. Follow up with Freight Carriers, Quotation Representatives, Field Equipment Representatives and Sales Representatives as necessary to ensure accuracy and expeditious completion of jobs.
Prepare and maintain job files including back-up paperwork as it pertains to the job.
Issue POs to manufacturing plants for required equipment.
Monthly Billing management: 25% first week, 25% second week, 25% third week and 25% fourth week.
Prepare accurate monthly job forecasting; verify credit approvals as needed, maintain FBM updates and update weekly SSS required PBI reports.
Ensure customer satisfaction (internal and external) by maintaining high level of communication through job completion.
Individual must have the ability to deal with a variety of problems and customer questions.
Provide written correspondence to customers, vendors and managers within company policy and guidelines.
Research billing discrepancies and assist to resolve issues.SCOPE and DIMENSIONS: Position requires the annual booking of several million dollars of equipment per year.EDUCATION: HS/Any Post secondary - REQUIRED BACHELORS - PREFERRED
2-5 yrs experience
Intermediate computer skills (Outlook, Word, Excel, PowerPoint, HPC, CRM, HOPS, DART, NAVISPHERE, TEAMS)
Basic equipment product knowledge.
Substancial understanding of general aspects of the job. Broad understanding of the detailed aspects of the job.
General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
Exercises judgment, within defined procedures and practices, to determine appropriate actions and decision making; interact cross functionally on assignments and projects.
Intermittent customer contact, can answer basic customer inquiries.
Consistently Lives the 7 Hussmann Behaviors for SuccessBenefits:
For information and details on employment benefits offered with this position, please visithere. Should you have any questions/concerns, please contact our HR Department via our securewebsite.California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' websitehere.Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origi , arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,please contact our HR Department.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).