Position Details Position Information Announcement Number STAFF - VA - 25103 For questions regarding this position, please contact: Len Travnicek at 406-994-5537 [email protected] Classification Title Cashier II Working Title Cashier II Brief Position Overview Use your cashiering skills and exceptional customer service to make a difference at MSU . This position works directly with student and MSU employees on a daily basis, assisting them by accurately recording their payments and managing daily deposits.Position Number 4M0481 Department Student Accounts Division University Business Services - Financial Services Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Non-Exempt Union Affiliation FOCUS-MFPE FTE 1.0 Benefits Eligible Eligible Salary Starting at $20 per hour, commensurate with experience, education, and qualifications. Contract Type Classified Salary If other, please specify Recruitment Type Open Position Details General Statement University Business Services ( UBS ) provides accounting and business services for the instructional, research, and administrative components of Montana State University. As part of the UBS team, the Student Accounts Office assists students in meeting their financial obligation to the University.This position performs cashiering work and is responsible for the accurate processing of student payments and departmental cash receipts, and the resultant deposit of funds in the bank.Duties and Responsibilities
Process Student Tuition Payments: review accounts, process and post payments of cash, checks and credit cards.
Process Department Deposits: review cash receipts for accuracy and resolve discrepancies, post receipts of cash, checks and credit cards.
Manage Cash: balance drawer and vault, process expense reimbursements from petty cash, set up temporary cash drawers for departments, prepare and send daily deposits to bank.
Customer Service: respond to inquiries from students/parents regarding tuition and fees, direct students to appropriate offices for service.
Required Qualifications – Experience, Education, Knowledge & Skills
General office or clerical work experience which includes cashiering, detailed record keeping responsibilities, and dealing with the public or an equivalent combination of relevant education and experience.
Experience reconciling cash, checks, and credit cards to data input, recording and proofing detailed information with a high level of accuracy as well as identifying and correcting errors.
Experience with providing exceptional customer service in an office or professional setting and demonstrated ability to communicate effectively and establish and maintain positive working relationships with a diverse range of individuals such as students, employees, and the public.
Experience using a personal computer for data entry as well as experience using spreadsheet, word processing and e-mail software.
Experience operating various office equipment such as a calculator, credit card terminal, and copier.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Banking experience
Microsoft Office experience
The Successful Candidate Will
Interpret, communicate, and maintain compliance with policies and procedures.
Organize and prioritize heavy workloads, meeting deadlines and exercising adaptability to changing priorities while maintaining a positive, effective, and professional approach.
Demonstrate competence making arithmetic computations rapidly and accurately.
Demonstrate a commitment to quality, high attention to detail and the ability to exercise good judgement working independently, with minimal supervision and as part of a team.
Communicate effectively with campus personnel and the public, in person, over the phone and via email.
Establish and maintain effective working relationships with co-workers and the public in a team-oriented environment.
Demonstrate Service Excellence through courtesy, reliability, safety and competence of actions.
Maintain confidentiality of records and sensitive information.
Represent the University Business Services office and its programs by providing a high level of customer service to others in a professional and courteous manner.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.This position has supervisory duties? No Posting Detail Information Number of Vacancies 1 Desired Start Date Upon successful completion of search Position End Date (if temporary) Open Date Close Date Applications will be: Screening of applications will begin on September 26, 2024 ; however, applications will continue to be accepted until an adequate applicant pool has been established.Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.