Description:
This individual will provide leadership in motivating, managing, and evaluating the sales team members. They will develop and implement the sales plan and maintain a customer relationship process in an effort to achieve lasting brand and store loyalty.
Specific Duties Include:
- Demonstrate leadership in all aspects of the store.
- Direct and motivate a professional sales team to accomplish the company's objectives.
- Manage the activity in S2, expense reporting, and cross-functional reporting (i.e. service, parts, etc.).
- Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.
- Advise sales team throughout the sales process
- Coach and mentor sales team
- Create and monitor annual sales department benchmarks and budget, in alignment with the organization's financial and operational objectives.
- Ensure customer satisfaction.
- Lead the sales team to effectively understand and use manufacturers' products and programs to attain acceptable market share levels.
- Manage inventory and assets.
- Ensure that appropriate communications take place throughout the locations.
- Foster an engaged work environment within the locations
- Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
- Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
- Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
- Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
- Previous supervisory/management experience
- Industry and/or heavy equipment retail sales experience
- Solid understanding of local market conditions
- Excellent customer service skills
- Excellent oral and written communication skills
- Strong computer skills
- College degree preferred
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.