The Library Services Specialist II provides mid-level administrative support to the department or function manager and other department or function staff. Duties include performing or coordinating activities in support of the department or function. Specific duties vary with the department or function assigned. Duties may include combinations of circulation services, children's services activities and programs as well as reference services support. Incumbents typically are proficient with computer applications for word processing and spreadsheets. Other skills typically include use of audiovisual equipment and the Internet.
Essential Duties and Responsibilities:
- Perform a variety of circulation duties
- Renew Library materials for patrons on the telephone, compute and collect fines, balance the cash drawer and ensure that patron files are accurately maintained;
- Assist in the preparation of fine notices and overdue notices;
- Investigate location of lost or withheld materials.
- Sort, shelve, rearrange and otherwise maintain Library materials;
- Sort carts, empty book drop;
- Maintain order of and shift materials on shelves;
- Assist in routing Library materials to the appropriate area including mending, technical processing, hold, and interlibrary loan sorting areas, clean and maintain audiovisual materials as needed.
- Perform a variety of miscellaneous clerical duties including preparing, stamping, and distributing mail.
- Assist in the preparation of materials for children's story times and other programs.
- Assist in shelving children's materials in assigned areas.
- Maintain special displays of high interest reading materials for children and their parents.
- Assist in development and oversight of children's craft programs.
- Provide general information services to Library patrons within the scope of responsibility;
- Assist patrons in locating and using Library materials, equipment and services; perform basic computer searches.
- Enhance customer experiences of the Library through positive customer interactions and value-added services.
- Answer telephones, renewing materials, reserving rooms and answering queries within scope of responsibility.
- Assist in providing information services to children, teens, and adults within scope of responsibility.
- Assist in providing tours of the Library and its facilities.
- Deliver occasional story times and baby story times under direction of Children's Librarian.
- Provide information at the Help Desk to patrons
Qualifications and Skills:
- High school diploma or equivalent.
- Two (2) or more years of combined education and experience, or equivalent.
- Strong interpersonal skills.
- Must be able to pass a pre-employment drug test.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Preferred Qualifications and Skills:
- Experience with city government and knowledge of department or function operation
Work Schedule: 8:15 a.m. - 5:15 p.m. Wednesday, Thursday, Friday and Saturday; 11:15 a.m. - 8:15 p.m. on Tuesday, with an occasional Friday night.
Salary: $16.8119 - $18.5417 per hour. Salary reflects Step 1 and Step 3 of a 7-step salary range. Salary at hiring is dependent upon the applicant's education and experience.
Equal Opportunity Employer.