IT Support Desk Representative (Tier One level)

This is a Job Description for an IT Support Desk Representative (Tier One level) in Ocean Springs, MississippiSummary: Are you seeking a stable, growing company with a solid reputation to launch your IT Support Desk path? Do you have prior Tier One or other IT / Technical troubleshooting experience? Are you currently pursuing a degree in an IT field at night and prefer to seek meaningful work during the day that you can apply to your learning path? If so, Blossman Gas, Inc seeks to hire a Support Desk Specialist at our Home Office in downtown Ocean Springs, MS. We are looking for team-oriented people who genuinely enjoy customer service-related work.Duties & Responsibilities: This specialized IT position will be responsible for maintaining network infrastructure and troubleshooting PC-related issues while supporting our more than 80 retail and support locations throughout the company's 12 state footprint. This includes gathering and recording relevant information in a timely manner; assist users with technology questions; relay or escalate higher level issues. This important position regularly provides end user support for Windows PCs, Android tablets, cellular devices, network printers and peripherals, and network connectivity issuesRequirementsand Qualifications[]{#Hlk142289191}[]{#Hlk142304825}: Associates or better. Bachelor's or better. Some college or better.EqualOpportunity/Affirmative Action Employer.