Duties
Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
Provides information concerning facilities and operation.
Ensures adherence to regulations, safety and security procedures.
Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
Adheres to NAVMED P-5010 sanitation requirements.
Provides support for recreation event set up and break down.
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Requirements
Conditions of Employment
Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
May be required to pass pre-employment examinations.
Must provide proof of U.S. Citizenship or U.S. National.
A valid State driver's license is required to operate motor vehicles.
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Must have or be able to obtain and maintain the following certification within 90 days of hire: . Emergency First Responder or Cardiopulmonary Resuscitation . Food Handlers . C.A.R.E (Controlling Alcohol Risks Effectively)
Qualifications
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.
Specialized experience must demonstrate the following:
Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
Ability to perform basic computer operations.
Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).
Ability to perform basic arithmetic calculations ( .g., addition, subtraction, multiplication, and division).
Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
Ability to communicate effectively both orally and in writing.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.
ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.