Technical Service & Applications Development Engineer (1768)
Title:Technical Service & Applications Development Engineer
Group Company: Mitsubishi Chemical Performance Polymers
Location:Remote
Employment Type:Full time
Group Company:
Mitsubishi Chemical Performance Polymers
Mitsubishi Chemical Performance Polymers, Inc. (MCPP) a subsidiary of Mitsubishi Chemical is wholly owned, MCC and its twenty group companies provide products and services to customers in North and South America providing a broad range of businesses including chemical, petrochemical, composite materials, pharmaceuticals, electronics, and other businesses.MCPP has doubled in size over the past 5 years due to the organic growth with our customers as well as numerous positive acquisitions. This has allowed us to expand our product portfolio, global reach and create an exceptional team of 1000+ dedicated employees. MCPP operates a global network of 24 sites in 15 nations. In the Americas, MCPP has locations in Michigan, Ohio, South Carolina and Brazil.MCPP's goal to our associates is to create an environment that motivates people, creates teamwork and encourages close collaboration with our customer and suppliers. We maintain a strong investment in our associates and encourage an entrepreneurial spirit and growth. We offer our associates a competitive salary, benefits, vacation and incentive package. We encourage learning and development and offer our associates opportunity for advancement.Job PurposeThe Technical Service & Applications Development Engineer position is responsible for supporting the growth and development of the various PPD North American businesses by providing technical assistance and innovation to customers on part design, tooling, processing, and materials selection utilizing the various PPD products. Processing techniques can include injection molding, blow molding, extrusion, and others.Principal Accountabilities
Develop PPD product knowledge to support new product initiatives, new application processes, and industry advancements for assigned processing areas.
Convey customer needs and requirements through call reports, program files, activity communications and maintaining internal COMOPPS (database resource to support business forecasts and program communication).
Assist in resolution of customer complaints, support new product developments and improvement efforts to satisfy customer needs and/or objectives.
Work with customer base to promote PPD products and establish best practices in terms of part design, tooling, and processing requirements for PPD products and applications.
Ensure feedback on resolution or requests for information is communicated back to the customer.
Develop and establish technical relationships with key personnel at customers including engineering community, process technicians, quality engineers and plant management.
Work closely with MCPP sales, marketing, R&D, quality, and production operations to support customer activities, developments and requirements.
Capture market intelligence at customers relating to new project/programs and competitor activities.
Implement and promote company policy and proactive mindset as it relates to safety measures during work and at the customer level.
Knowledge / Skills / Experience
4-year Engineering (Polymer, Chemical, Mechanical) degree or equivalent technical related experience.
5+ years’ experience in polymer processing (e.g., extrusion, injection molding, blow molding) in a technical service or processing engineer position.
Experience in working with plastics design, processing equipment, processing and tooling design for various applications required. Experience in specific resin (e.g., TPV, PVC, TPO) knowledge a plus.
Customer oriented and focus. Capability in communicating position with suggestions for changes and improvements and getting others to adopt them in difficult and challenging situations.
Excellent communication skills required for the following areas: verbal, technical writing, presenting, creating call reports, detailing/initiation of instructions and effective communication of product guidelines for use of our PPD resin portfolio.
Ability to recommend products for new applications based on design and the end use requirements in balancing PPD capabilities with our customer needs. Also, general resin knowledge to support formulation development for new products working in conjunction with the R&D teams.
Strong project management skills as a team/individually to manage and track multiple customer projects over time; with coordination, setting priorities and time management skills to keep them on track and meet internal/external goals.
Demonstrates a strong commitment to the company core values, acts as a company advocate and a role model to others.
Familiar with OEM automotive specifications and material requirements.
Familiarity with other non-automotive industries such as building & construction, electronics, power tools, consumer goods, medical, etc.
Pay Transparency (complete highlighted sections)
The salary range for this position is $85,696-$107,120. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Competitive Benefits
Benefits begin on DAY 1!
Employee Assistance Programs
Curated Self-Paced Learning & Development Programs for all Employees
Mitsubishi Chemical Group (MCGC) and any of our subsidiaries do not accept unsolicited resumes from individual recruiters or third-party agencies. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. No placement fees will be paid to any firm unless specifically invited on the search by the MCGC Talent Acquisition team and such candidate was submitted to the MCGC Talent Acquisition Team via our Applicant Tracking System.EEO StatementMitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.