Administrative Services Assistant

Description We are offering a role in our team for an Administrative Services Assistant in the location of Jackson, Tennessee. This role primarily functions in the corrections industry, providing crucial support to ensure training compliance of correctional officers across the state. The role offers a long term contract employment opportunity where tasks will be executed both remotely and on-site as required.Responsibilities: Utilize learning management systems to process and analyze data, ensuring all officers meet state-required training standards. Conduct detailed audits of customer-submitted information for completeness and accuracy, ensuring compliance with state minimum training requirements. Assist in coordinating projects related to staff training and development. Perform quality assurance checks to ensure high standards in training delivery and documentation. Provide executive support, managing schedules, communications, and other critical administrative tasks. Monitor and report on staff development, including tracking hours of self-development activities. Produce detailed reports and analyses related to training compliance and effectiveness. Monitor, report and track trends in quality assurance measures within the learning management system to drive continuous improvement and compliance. Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events. Utilize Microsoft Office Suite for various tasks, including data analysis, project management, and communications.Requirements Exceptional communication and interpersonal skills for liaising with stakeholders and C-Suite executives. Proficiency in Microsoft Office Suites, including Word, Excel, Outlook, and PowerPoint. Experience with project management, with a focus on managing project plans. Familiarity with auditing procedures and ensuring compliance with regulations. Ability to handle documentation and data analysis tasks accurately and efficiently. Time management skills to balance multiple responsibilities and meet deadlines. Experience with training team members and driving continuous improvement in processes. Knowledge of software 'About Time' for efficient time management. Ability to perform benefit functions and check processing tasks. Understanding of quality assurance processes to maintain high standards of work. Familiarity with the criminal justice system is a plus. Proficiency in using Microsoft Excel for data analysis tasks. Demonstrated ability to work effectively with diverse teams and stakeholders. Strong interpersonal skills with the ability to build relationships and influence others. Excellent problem-solving skills and the ability to work under pressure. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .