We are a family-owned online retailer based in Avon, MN, specializing in wheels, tires, lift kits, and overlanding accessories. Our products are sold across multiple platforms, including our website, eBay, Amazon, and Wal-Mart. As North America's largest volume rim/wheel retailer on eBay, we pride ourselves on our dedicated team and a fun, non-corporate work environment. Join us as we continue to grow and serve customers across the continental US!
Key Responsibilities: - Provide exceptional customer support through various channels, including phone, email, and chat. - Assist customers with product inquiries, order tracking, and returns processing. - Resolve customer issues promptly and efficiently, ensuring a high level of satisfaction. - Maintain accurate records of customer interactions and transactions. - Collaborate with team members to improve processes and enhance customer experience.