Base Trainer - MSPApply Now (https://signaturecareers.hourlybyams.com/requisitions/10414/conversations/)Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.To implement and sustain Signature Flight Support’s Training programs according to the company provided structure and local authorities. To provide adequate and efficient training for all base personnel according to company policies, procedures, standards, and Tier Leveling.Job Responsibilities
Ensure all base personnel complete required Web Based, Instructor Led, Virtual Instructor-Led, and On the Job Training (OJT) in a timely manner
Ensures all “Power Industrial Truck” (PIT) certifications are current and accurate
Provide local and regulatory fire authority training as required
Ensure team members are trained on existing and new equipment as required
Keep all training files organized, accurate, and maintained within company standards
Ensure the Master Base Training document and Service Tracker is updated and accurate
Responsible for coordinating the on-the-job training; including guiding OJT Trainers on training objectives required for all team members
Responsible for New Hire Training Process
Train team members on the proper use of Personal Protective Equipment (PPE)
Ensure Customer Service Representatives (CSR) receive proper SIGnet and CSR Training
Ensure all team members are following company procedures, monitor for compliance, conduct on the spot corrective actions, and provide refresher training as necessary
Attend monthly Base Trainers Call
Attend annual Base Trainer Summit
Adhere to the Training Matrix and Service Tracker to ensure timely administration of compliance courses (North America)
Keep a current and accurate Training Matrix on shared drive (EMEA)
Update monthly base KPIs (EMEA)
Keep manuals current with new releases and updates
Ensure all commercial airline training is completed according to airline standards (if applicable)
Deliver and/or oversee the completions of any added training required by Signature Flight Support
Remain current on training updates to include, meetings, calls, and documentation
Responsible for scheduling additional resources for any training needs
Job QualificationsTo qualify for this position, applicants and those in the role must have:
High school diploma or general education degree (GED)
Minimum of 18 years of age
A valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs
Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies
Ability to successfully and timely complete Signature’s training programs
Ability to pass a color vision test for purposes of inspecting aviation fuel
Ability to use a computer and email, including pass computer-based training modules
Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions
Preferred: two-five years of operational experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.About UsFrom your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.Our Benefits:
Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks