Vacancy caducado!
IT Client Services Engineer Ramsey, MN (onsite) $28-$35 pay per hour Major Insurer is seeking an IT Client Services Engineer to provide IT desktop support for its employees and customers. This is a 3-month contract to hire position, and becomes hybrid (2-3 days/week in office) after converting from contract to full-time.
Primary Responsibilities Provides IT desktop services/support for employees and customers. Participate in answering incoming support calls and managing call queue. Ensure tickets are worked and resolved in accordance with SLA using ticket management system. Facilitate accurate record by ensuring equipment asset tags are updated in system. Provide technical knowledge and advice to drive improvement initiatives. Delivery of defined starter/mover/leaver services. Contribute to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices, and updating documentation, as necessary. Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity, and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.What You'll Need: Knowledge of general computer troubleshooting and support. Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts. Microsoft Windows 11 Microsoft Office Active Directory Citrix Workspace VPN MFPs (multi-function printers)Required Qualifications Education: Associate's Degree or equivalent combination of education and work experience. Experience: 2 years relevant experience.About Infinity Consulting Solutions At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement. ICS is an Equal Opportunity Employer.W2 employees of ICS are offered comprehensive benefits including health, dental and vision.Vacancy caducado!