Vacancy caducado!
- Works in a matrix environment by partnering with other partners in the Broker & Employer Operations/Services area and the Appeals and Escalations area to deliver reporting needs to support service operations.
- Works in an Agile framework within a matrix environment working in sprints and utilizing agile tools (e.g., Swift Kanban).
- Instills an Agile framework within the team and across the matrix environment to operate as applicable and fully utilizing KanBan tools.
- Builds / maintains and/or adheres to a structured data governance process to be used across all datasets with a focus on quality and accuracy.
- Works closely with in Business Insights and across partner areas like ARA, DAS3 and others within UnitedHealthcare Operations Enablement
- Participates in data readiness specifically in support of United Strategic Platform (USP) migrations
- Identifies and participates in the resolution of data integrity issues and organizational problems
- Demonstrates and applies understanding of UnitedHealth Group's business (e.g., specific business capabilities, functions, processes, and business cycles) and knowledge of operations, goals, and policies and procedures of internal business partners (e.g., information contacts) to provide effective support to internal and/or external customers.
- Manages and protects data, adhering to applicable legal/regulatory requirements (e.g., HIPAA, PHI, PII, DOI, state and federal regulations).
- Proposes and/or defines long-term strategies for implementing process and/or data and reporting improvements.
- Reviews competitive intelligence (e.g., report formats; aggregation levels) to identify trends and opportunities for new reporting solutions and data strategy.
- Identifies and/or provides opportunities for additional training and learning to support process and report improvements.
- Creates and/or updates presentation documents and materials to summarize results (e.g., written reports; PowerPoint deck; Tableau; graphs and/or charts).
- Reviews and/or identifies appropriate data infrastructure to use based on customers' needs in alignment with PADU.
- Develops business context diagrams (e.g., business data flows, process flows) to analyze/confirm the definition of project requirements.
- Demonstrates understanding of the difference between business requirements and technical solutions and defines approach for storing and updating business requirements.
- Collaborates with business and technical stakeholders (e.g., business owners, process owners, domain experts) to identify specific business requirements. Performs reviews with all stakeholders to obtain approval/signoff of project requirements documents (e.g., walkthroughs).
- Updates progress to project schedule to track/measure progress one's progress fulfilling aligned tasks. In addition to supporting ongoing monitoring by keeping project documentation or applications updated (e.g., Swift KanBan).
- 3+ years of Data Technology Experience (SQL Server, SQL/TSQL, Snowflake, Hadoop/HIVE, etc.), or equivalent experience working with data
- 1+ years of experience with BI Tools (Tableau, Power Bi or Equivalent), data analysis and report development
- 1+ years of ETL, Modeling, Report Development & Analysis Experience
- 2+ years of experience Capturing Requirements, Documenting System/Process Changes, and/or Design/Thinking Experience
- 2+ years of experience with reporting databases/data warehouses
- Advanced proficiency in Microsoft Excel, Word, Power Point and Visio
- Bachelor's degree or- equivalent work experience
Vacancy caducado!