Job Summary
The Medical Receptionist position is responsible for managing front desk activities, providing exceptional customer service, and supporting office management tasks. The ideal candidate will have experience in a mental health setting and be proficient in handling administrative duties while maintaining a welcoming atmosphere for patients and visitors.
Duties
-Manage appointment scheduling
-Handle incoming calls, inquiries, and correspondence.
-Review documentation for accuracy and completeness before filing or entering into the system.
-Utilize different software for patient management and billing processes.
-Ensure the front desk area is organized, clean, and stocked with necessary supplies.
Skills
-Excellent customer service skills with the ability to communicate effectively with diverse populations.
-Strong organizational skills with attention to detail in documentation review and file management.
-A proactive approach to problem-solving and the ability to work collaboratively within a team.