Location Maintenance & Repair Technician - Minneapolis/St. Paul, MN area - Part-time
$21 - $22 / hour
In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance
Estimate work hours are 25 hours per week. Must be available during the specified hours to meet the needs to the team.
Daily local travel, mileage reimbursement included.
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
Smarte Carte Inc. is seeking a self-motivated individual for a part-time Location Maintenance & Repair Technician. This position will work a defined schedule at locations within an assigned radius for Smarte Carte vending equipment. Duties will include, but are not limited to, financial management, performing monthly collections, repairing, cleaning and performing regular maintenance on equipment such as strollers, massage chairs, and locker systems. Daily local travel.
KEY RESPONSIBILITIES
Develop and maintain strong relationships with key stakeholders
Inspect and perform maintenance on all equipment, including; Carts, Cart Management Units, Strollers, Massage Chairs, and Locker Systems (where applicable).
Perform cash and credit card collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
Complete and submit all necessary reports in an accurate and timely manner.
Clean carts, strollers, massage chairs, CMUs, and locker systems to ensure clean and functional equipment is available for customers at all times.
Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment.
Establish, organize, and replenish personal inventory of replacement parts, tools, and cleaning equipment.
Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
Assist with the installation of new locations or the upgrade of existing locations.
Other duties as assigned.
EDUCATION
High School Diploma or technical degree preferred
SKILLS/EXPERIENCE
Minimum 2 years in a customer service role preferred
Working knowledge of equipment
Possess a high-level of mechanical, electrical, and diagnostic aptitude, including root-cause analysis is preferred
Excellent verbal and written communication
Proficient in computer and Smartphone use
PHYSICAL REQUIREMENTS
Lift 40 lbs. to waist height
Push/Pull 75-100 lbs.
Bend and stoop, walk and stand for long periods of time
Visual acuity/manual dexterity to perform mechanical and electrical repairs
LICENSES & CERTIFICATIONS
Ability to get airport badged required (consumer check)
Valid Driver License required
Experience
Required
2 year(s): Customer Service
Basic understanding of electro/mechanical assembly, troubleshooting and repair
Education
Preferred
Technical/other training or better
High School or better
Licenses & Certifications
Required
Airport Badge
Drivers License
Skills
Required
Computer
Collaboration
Prioritizing
Attention to detail
Time Management
Communication
Customer Service
Flexibility
Troubleshooting
Reporting
Behaviors
Required
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.