Do you think teamwork makes the dream-work? Do you prefer a fast-paced ever-changing work environment? Do you believe tacos make life better? If yes, … then Centro Restaurant Group (CRG) is looking for you to serve on our Management team (AGM and/or GM). This is a posting to collect resumes for possible Management positions at multiple locations.
Why Centro Restaurant Group?
Food and drink with innovation. Atmosphere felt with energy, heart, and dedication.
CentroRestaurant Group aims to create fun fast-casual concepts that provide a welcoming and memorable experience for all guests while providing speedy and thorough service and quality food and beverage.
Our company values lie within our team and our community. CRG is devoted to fostering a fun and respectful space for our staff and guests. We view our relationship with the surrounding community as symbiotic - when we nurture our family, our family grows and becomes stronger and thus, helps us better serve our community. In addition, CRG nurtures our team. We work hard to create an equitable, positive, and fun experience for all staff. We will invest as much in you as you invest in us, and are focused on not only having a cohesive and efficient team but in creating leaders.
As a valued member of our team your compensation package would include:
- Competitive base pay plus opportunities for supplemental pay
- Medical, dental and vision plans
- Retirement savings plan with 3% match
- Paid time off
- Free meals and employee discounts
- Annual all staff celebrations/parties
This is where you come in…
Your Impact
As a CRG Manager your core responsibility is to create and maintain a positive environment for both staff and guests. You will be charged with overseeing all Front of the House (FOH) staff, food and labor costs, and consistency and quality control for both food and service.
Responsibilities of the job include but are not limited to:
Supervision: Supervise all FOH staff and create team buy-in through…
- Delegating tasks to employees
- Continuously coaching with constructive feedback
- Maintaining proper documentation for employee files
- Assisting with performance evaluations and goal-setting
- Collaborating with executive team to ensure staff training objectives have been met
- Overseeing shift cuts and push backs during your managing shift, and playing a role in FOH scheduling
- Assisting with FOH hiring and on-boarding processes
Guest Experience: Maintain CRG hospitality standards through …
- Serving as an expert on CRG’s hospitality standards and consistently educating and holding staff accountable to these standards
- Acquiring a deep understanding of CRG’s service model and online ordering system
- Participating in on the floor service, particularly during peak hours
- Actively looking for ways to assist and interact with guests
- Working to resolve any and all customer complaints
- Maintaining consistency and quality control across all CRG food and beverage
Daily Operations: Steamline storefront operations through…
- Implementing company-wide procedures and standards of operation including but not limited to expo and take-out protocol, allergens procedure, and refunds/refires
- Problem-solving tech issues as they arise with a calm and in-charge demeanor
- Communicating restaurant maintenance needs
- Keeping a pulse on restaurant ordering and inventory needs
Leadership: Role-model leadership daily through …
- Exhibiting professionalism, poise and compassion
- Practicing accountability
- Attending leadership meetings as directed
- Internalizing a responsibility for developing oneself and staff
- Serving as a liaison between both BOH and FOH management teams
What You’ll Bring
- Management experience
- Supervision and mentorship skills
- The ability to work both autonomously and as a team
- A thirst to learn, develop oneself, and an openness to constructive criticism
- Experience working with diverse teams
- Conversational Spanish skills preferred but not required
- Commitment to CRG’s mission and values
Centro Restaurant Group is an equal opportunity employer
We value diversity, inclusion and belonging at Centro Restaurant Group (CRG). CRG does not discriminate against any employee or applicant on the basis of race, color, creed, religion, national origin, sexual orientation, gender identity or expression, physical or mental disability, age, marital status, familial status, or veteran status.
Apply Here: https://centro.bamboohr.com/careers/118?source=aWQ9MjU%3D