Come manage in a brand new restaurant that is being built out as we speak! We are building a beautiful dining experience with total seating for over 200 people! Set to open this summer, please send your resumes now to request an interview!
Chanticlear Pizza Grill is both a family-friendly restaurant and lively sports bar specializing in handcrafted pizzas, scratch-made meals, cocktails, and craft beers. Chanticlear exists as a place to bring the community together, but also for birthdays, family reunions, coworker happy hours, and more! For more information, visit Chanticlearpizza.com. Join our team today!
Summary of Position
Reporting to the General Manager, the Restaurant Front of House Manager is responsible for hiring, training, and developing servers, hosts, bartenders, and hourly supervisors to support operations and guest service. You will be accountable for meeting budgeted financial goals including but not limited to FOH labor cost, guest satisfaction, staffing and turn over, and meeting all service standards. Maintaining a perfectly clean, sanitary, and inviting guest environment will be a top priority for the Restaurant Front of House Manager.
Duties and Responsibilities
Create, lead, and manage a positive and fun restaurant culture.
Increase sales by ensuring Guest satisfaction and prompt problem resolution.
Lead, manage and deliver a friendly Guest Focused experience.
Schedule FOH team in accordance with budgeted targets and service goals.
Maintain a positive attitude that promotes teamwork within the restaurant.
Ensure operational and occupational health and safety standards are in place and followed.
Maintain appropriate security protocols for guest, employee, and restaurant safety.
Always ensure responsible selling and service of alcohol as mandated by the respected licensing authorities.
Other duties as required.
Qualifications
3-5 years of progressive management experience in a full-service restaurant.
Proven leadership skills and ability to follow-through.
Knowledge of computers (MS Word, Excel) and Point of Sale system.
Must be able to work flexible hours i.e. evenings, weekends, and holidays.
Strong analytical/decision-making skills.
Must possess a strong sense of urgency and command presence management style.
Leadership skills able to direct, coach and supervise a team.
Strong understanding of budgets and operating costs.
Strong communication and interpersonal skills, both written and oral.
Customer service skills able to exceed guest expectations.
Ability to multi-task in a fast-paced environment.
Must be able to perform efficiently and confidently during high volume periods.