The Maids is a top rated employer and is currently looking for a Bilingual (English/Spanish) Cleaning Team Supervisor to be a valued member of our team, based out of our St Louis Park office. This manager salary + bonus position will help contribute to business growth by leading our cleaning teams, driving outstanding team culture & delivering a consistently outstanding customer experience! If you’re looking for more than just a job and being a key part of a great team, apply today!
Bilingual Cleaning Team Supervisor Responsibilities:
Manage multiple cleaning teams of 4 people. Motivate and develop team leaders and house cleaners to deliver consistently outstanding customer service
Open office daily, starting work at 7:40AM.
Drive results on key business performance metrics and use data to identify opportunities.
Lead training of The Maids 22-Step Healthy Touch Deep Cleaning System for housekeeping
Maintain The Maids standard of quality through quality assurance inspections and training
Partner with owners and customer service team to determine staffing requirements and drive recruiting efforts
Clean along with a team as required and needed
Manage the customer relationship including the resolution of customer grievances and conflicts
Plan and conduct new employee orientation, benefit explanation and safety training
Conduct regular meetings including training and statuses with team leaders
Foster a positive team culture environment with team recognition, meetings, and a personal touch
Bilingual Cleaning Team Supervisor Qualifications:
Ability to motivate, develop and direct people
Valid driver’s license is REQUIRED
Supervisory experience REQUIRED, prefer 2-3 years
Bilingual (English/Spanish) skills are REQUIRED
Superior customer service and interpersonal skills
Ability to prioritize multiple tasks for maximum staff effectiveness and customer service goals
Knowledge of business and management principles involving leadership and coordination of people and resources
Experience in house cleaning, housekeeping, janitorial work, or service industry is a plus
Bilingual Cleaning Team Supervisor Benefits:
Monday to Friday normal business hour schedule - No Nights or Weekends!
Small office environment with colleagues and owners that care about you
Competitive wages and benefits
Performance-based bonus compensation beyond salary
Hands-on field training at all levels
Fun, friendly team environment
Paid Holidays and Paid Time Off
Transportation provided from a central office location to all job sites using company car
Interview Process:
Position is available as immediate hire
Resume review
Phone or Video Interview
In-Person Interview
Potential Offer!
Job Type: Full-time Salaried so no income fluctuation!
Benefits:
Competitive pay
401(k) matching
Health insurance
Paid time off
Schedule:
Monday to Friday
Language:
English (Required)
Spanish (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
Email your resume and interest to us today!