SUMMARY:
We are currently seeking a Pharmacy Assistantto join our Hospital Retail CSC Pharmacy team. This position is full time with benefits, 80 hours per pay period, day/eve shift, and every 3rdweekend. Under the supervision of other Pharmacy staff, the Pharmacy Assistant provides prompt, efficient, and friendly customer service in a fast work environment in a community pharmacy setting. Must be able to handle multiple tasks (waiting on customers, putting away medications, performing clerical duties, etc.) every day. Assist technicians and pharmacists in the preparation and distribution of prescription medicationsRESPONSIBILITIES:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions
Handles cash register transactions accurately and efficiently
Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment
Prepares prescriptions to be mailed or couriered to patients
Places completed prescription orders in the appropriate location of the will-call bins
Files paper prescriptions after they have been dispensed
Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned
Assists with returning unclaimed prescriptions from will-call to pharmacy stock
Tubes completed discharge medications to the floors for patients leaving the hospital
Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure
Maintains cleanliness of pharmacy and dispensing area
Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhereQUALIFICATIONS:Minimum Qualifications:
High school diploma or equivalent
Previous customer service experience
Preferred Qualifications:
Previous experience as a pharmacy assistant/clerk
Previous experience managing point-of-sale transactions
Computer and advanced keyboard/typing skills
Ability to speak a second language – Spanish, Somali or Hmong preferred
Working towards a licensed technician certification through a certified national program
Knowledge/ Skills/ Abilities:
Be at least 18 years of age
Maintains the confidentiality of the customer's private medical information according to the HIPPA act
Possess strong interpersonal skills; be a team player, and promote positive team environment
Excellent customer service and communication skills
Proficient in the English language
Good attention to detail
Ability to problem solve effectively
Ability to follow policies and procedures
Ability to apply basic math skills
Basic typing skills
Title: Pharmacy Assistant - Hospital Retail CSC Pharmacy Location: MN-Minneapolis-Downtown Campus Requisition ID: 241017