Job Details

ID #51745861
Estado Minnesota
Ciudad Minneapolis / st paul
Full-time
Salario USD TBD TBD
Fuente Minnesota Visiting Nurse Agency
Showed 2024-05-21
Fecha 2024-05-22
Fecha tope 2024-07-21
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Patient Services Coordinator, Ambulatory Float Pool

Minnesota, Minneapolis / st paul, 55401 Minneapolis / st paul USA
Aplica ya

SUMMARY

We are currently seeking a Patient Services Coordinatorto join our Ambulatory Float Pool team. This full-time role will primarily work on-site (SHIFT: Days). Purpose of this position:Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications./A$500 hiring incentiveis available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible)./RESPONSIBILITIES:

Functions as a central point of communication for the unit

Provides customer service for patients, visitors, guests, and the interdisciplinary health care team

Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency

Performs general receptionist duties

Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service

Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit

Provides basic technical support and maintenance of computer functions

Serves as a resource for health care team members, to assist them in navigating the electronic health record

Monitors, facilitates, and acts on ordersQUALIFICATIONS:

/Minimum Qualifications:/

One year office clerical experience

-OR-

Approved education

-OR-

An approved equivalent combination of education and experience

/Preferred Qualifications: /

Basic computer skills including experience with an electronic health record, Epic experience

One year of related experience in a similar healthcare (hospital/ inpatient) environment

/Knowledge/ Skills/ Responsibilities: /

Proficient in Microsoft Office

Ability to work cohesively and respectfully with a diverse workforce and patient population in a patient and family centered work environment

Knowledge of medical terminology

Ability to successfully handle multiple tasks and duties. simultaneously in response to patient/ family and healthcare team needs

Ability to effectively communicate information verbally and in writing as well as the ability to read and follow verbal and written instructions

Ability to meet quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectationsTitle: Patient Services Coordinator, Ambulatory Float Pool Location: MN-Minneapolis-Downtown Campus Requisition ID: 241067

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