Health Information Managment Specalist

Description We are offering a long-term contract employment opportunity for a Health Information Managment Specalist. This role is within the healthcare industry and will involve working remotely. The job function includes processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: Efficiently handle the high volume of customer calls, maintaining the productivity standard of 25 calls per hour. Accurately log customer requests, processing approximately 75 requests per day. Maintain regulatory release of information standards. Process payments for records in a timely manner. Manage the processing of incoming and outgoing mail. Provide workstation support to ensure smooth operations. Utilize Call Center Customer Service skills to respond to and resolve customer inquiries. Support payroll functions as necessary. Adhere to TRICARE and FMLA standards and regulations. Work with offshore teams as necessary to ensure efficient operationsRequirements Proficiency in invoice processing and payment processing Experience in providing workstation support Ability to deliver excellent call center customer service Strong understanding of payroll functions and call center operations Experience with offshore operations Familiarity with outgoing mail procedures Knowledge of Family and Medical Leave Act (FMLA) and TRICARE Understanding of Not In Service (NIS) procedures Ability to maintain a high level of productivity Prior experience in a clinical administration coordination role is desirable Excellent communication and interpersonal skills Ability to work in a fast-paced environment and manage multiple tasks Proficient in Microsoft Office Suite, particularly Excel and Word Strong organizational skills and attention to detail Ability to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .