Project Coordinator

Description We are seeking a Project Coordinator for a manufacturing client located in Maple Grove, Minnesota. The role primarily involves handling a high volume of inbound calls, data entry, and email correspondence. You will also be responsible for providing customer support and ensuring efficient administrative operations. This is a contract role with the possibility to become contract-to-hire, and is 100% onsite while a contractor.Responsibilities: Handle a high volume of inbound calls from customers and technicians daily. Provide exceptional customer service, effectively de-escalating situations and retaining customers. Input data into the system to generate Purchase Orders (POs) for job completion. Receive and process packages at the back door, ensuring proper labeling and storage. Utilize Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks. Maintain a sense of urgency in all tasks, understanding the importance of customer retention. Provide regular follow-up and updates to customers and technicians. Manage email correspondence with customers, technicians, and internal teams. Schedule appointments and meetings as necessary. Perform other administrative duties as required.Requirements Proven experience in Customer Support, with strong communication skills Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word Ability to answer inbound and make outbound calls efficiently and professionally Exceptional customer service skills with the ability to build effective relationships Experience in data entry with a high level of accuracy and attention to detail Excellent written and verbal communication skills, including email correspondence Ability to schedule appointments and manage calendars effectively Strong organizational skills with the ability to prioritize tasks and manage time effectively Ability to work effectively both individually and within a team environment A proactive approach to problem-solving with strong decision-making skillsIf you think you are a good fit for this role please give us a call at: 952-473-0442. Thank you! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .